Learn to handle objections, guide a client through every stage of the deal and take even complex sales all the way to payment — with different types of clients.
A sales manager finds clients, negotiates, closes deals and renews them. There are no sales without strong sales reps — which is why every industry needs them, from IT and construction to retail, healthcare and banking.
Learn the fundamentals and techniques you need to start working.
If you talk to clients yourself and want to sell more.
Refresh your knowledge and strengthen the weak stages of your deals.
Learn to understand client needs and sell from a support role.
So the client sees the value, not a list of features.
“Too expensive”, “I’ll think about it”, pushback — and how to answer each one.
Different techniques for different types of clients in B2B, B2C and B2G.
Sales scripts, cold calls and upselling.
Build a client database and work in a CRM.
Keep the deal’s timeline and size under control.
Techniques you’ll practice: “Total yes”, “Setting the hook”, “Preventing objections”, “Taking the initiative”.
The sales funnel and the key stage of a deal. How marketing and sales work together. Knowing your target audience: who you sell to and why.
Professional ethics, confidence and product knowledge, voice and communication style. Trust: why the client buys from you and not someone else.
Building rapport, setting the agenda, qualification, needs discovery, presentation, trial close, closing the deal.
“I’ll think about it” and “too expensive” — what to do. How to write scripts, follow up to close, client touchpoints, buyer psychology, the commercial proposal.
Cold calls, upselling, working with the client database and reports in a CRM system.
Drills based on real situations, a review of common problems sales reps face, and a final case study with a presentation of your solution.

Founder of Avar Sales. Teaches the course personally.